Dendera Zodiac Round Carpet

 We are happy to accept returns for items that arrive damaged or defective or if the wrong item is received. Please contact us within 14 days of receiving your package. Due to the custom nature of these items we do not accept returns due to buyers remorse, changed mind, issues with the fit, delivery date or any other reason.

All items must be received back in new unworn unused condition with all original packaging or a restocking fee of 50% will apply. Shipping costs are non refundable and return shipping is at the expense of the buyer.

Failure to retrieve held packages & refused packages/returned to sender will not be refunded as our return address differs from what is on the label or slip.

Every item in our shop is Made To Order. Once you place the order, the item is then custom created especially for you and production starts very quickly. Because of this we are unable to accept cancellations or process exchanges.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

All of our items are custom made to order especially for you and generally take between 5-7 business days to create.

We have a very thorough inspection process to make sure that your item comes out looking just right and free of defects. Please note: colors may vary due to the settings on your device or computer monitor and due to the printing process.

We are unable to speed the production and quality assurance process up and cannot refund if items do not arrive on time.

Within the US, after the general 5-7 business day fulfillment time, items will arrive within 3-5 business days with the exception of postal delays that are outside of anyone's control.

Once the package is handed over to the shipping company we do not have any way to speed up the shipping.

 Spot clean only; Dryclean.

Please note: We cannot be held responsible for damage to the garments due to failure to follow the care instructions.